Q: When will you ship my order?
A: For in-stock items, shipping occurs within 1-5 working days. For out-of-stock items, delivery time is approximately one month.
Q: What is the payment method?
A: We accept T/T and Alipay.
Q: Do you support drop shipping?
A: Yes, drop shipping services are available.
Q: What is the warranty policy?
A: We offer a warranty and technical support within 24 hours for any technical problems.
Q: Can the robot be customized?
A: Yes, we can customize and develop EDU versions of the robot according to specific needs.
Q: What are the recommended site conditions?
A: Flat ground, no thresholds, and non-slip floors (carpets are best) are recommended for optimal performance.