Custom Delivery Robot Factories & Exporter

Empowering Global Enterprises with Full-Stack Autonomous Robotic Solutions, Industry-Leading Intelligent Navigation Systems, and Custom OEM/ODM Production Architectures.

INDUSTRY WHITEPAPER

The Global Paradigm Shift in Autonomous Mobile Robots (AMRs)

The global logistics and service sector is undergoing a profound structural transition. Standardized automated guided vehicles (AGVs) are no longer sufficient to handle the dynamic complexity of modern warehouses, medical facilities, and smart city infrastructure. To maintain operational efficiency, industry leaders are turning to Custom Delivery Robots that can dynamically navigate unpredictably changing environments, communicate with building systems (elevators, automatic doors), and handle specialized payloads safely.

As a premier custom delivery robot factory and exporter, we address the unique technical requirements of diverse enterprise applications. Through the integration of next-generation artificial intelligence, multi-sensor fusion localization, and modular mechanical frameworks, we supply scalable robot fleets tailored to regional regulations, unique spatial topologies, and highly specific client tasks.

  • Dynamic Obstacle Avoidance: Sub-millisecond localized replanning using deep neural networks (DNNs) and real-time point clouds.
  • Modular Mechanical Expansion: Adaptive cargo holds, automated payload ejectors, sanitizing atomizers, or robotic inspection arms.
  • E-E-A-T Enterprise Grade: Listed on the Main Board of the HKEX (Stock Code: 9880.HK), proving our fiscal transparency and robust supply chain integrity.

"By moving from standard 'off-the-shelf' mobile robots to custom engineered configurations, enterprises reduce localized operational expenditures (OpEx) by up to 43% while solving the critical integration bottlenecks associated with older facility layouts."

Global Fleet Deployment Parameters
Navigation Systems LiDAR-Inertial Odometry, Visual SLAM, RTK-GPS Fusion
Standard Payloads 3kg (bionic dog) to 150kg (custom industrial AGV platforms)
Localization Precision ±10 mm (indoor) / ±20 mm (outdoor GPS assisted)
Compliance Certifications CE (EN 1525 / ISO 3691-4), FCC Part 15, RoHS, UL 3100
100+
Patents Granted
9880.HK
HKEX Listed
45+
Countries Exported
24/7
OTA & Tech Support
Hangzhou Excitech Corporate Culture
CORPORATE PROFILE

Hangzhou Excitech Technology Co., Ltd.

Established in March 2012, Hangzhou Excitech Technology Co., Ltd. has established itself as a global leader in the engineering, custom manufacturing, and international distribution of advanced humanoid and smart service robots. On December 29, 2023, the company achieved a historic milestone by listing on the main board of the Hong Kong Stock Exchange (Stock Code: 9880.HK), solidifying its position as the premier listed humanoid robot developer globally.

We are dedicated to building a scalable, intelligent ecosystem that tightly integrates hardware, software, services, and digital content. Our proprietary ROSA 2.0 (Robot Operating System Application Framework) serves as the technological foundation, enabling seamless software-to-hardware communications across diverse form factors—including quadruped robotic dogs, autonomous cleaning units, and complex delivery AGVs.

Our Mission

Our Mission

Bringing intelligent robots into every family, and making everyday life more convenient and intelligent.

Our Vision

Our Vision

With intelligent robot as the carrier and AI technology as the core, we aim to build an intelligent eco-system with hardware, software, service and content all integrated together.

Our Value

Our Value

Creativity, Resilience, Collaboration, Straightforwardness.

Full-Stack Technical Framework: Powering Custom Mobile Hardware

Our competitive advantage lies in our full-stack ownership of core robotic competencies. Rather than functioning as a mere assembly plant, Excitech designs and fabricates its own high-performance servo actuators, proprietary motor controllers, and autonomous navigation architectures.

1. High-Performance Servo Actuators

Our custom delivery and bionic inspection robots utilize high-torque, lightweight brushless actuators. Engineered to withstand high physical stress and continuous duty cycles, these motors provide high power density, enabling systems like the Unitree B2 Industrial 4-Legged Dog or the Industrial Quadruped Robot Dog (3kg load) to navigate rugged environments while maintaining extreme balancing capabilities.

2. AI-Powered Cerebellar & Cerebral Systems

Our robotics AI model is divided into a cognitive "brain" and a motor-control "cerebellum":

  • The Brain: Translates user commands, manages visual object detection, processes human-robot interaction, and executes complex operational decisions.
  • The Cerebellum: Processes real-time kinematic gait planning, active center-of-mass stabilization, and dynamic torque distribution across all joints.

3. ROSA 2.0 Operating Framework

ROSA 2.0 is our proprietary robotics software development kit (SDK) and runtime environment. It decouples low-level driver communications from high-level application code. This architecture allows developers to rapidly build customized payloads, integrate custom fleet scheduling algorithms, and connect robots directly to legacy ERP or Warehouse Management Systems (WMS).

4. Multi-Sensor Fusion SLAM

Our robots do not rely on a single sensor modality. By fusing data from LiDAR, RGB-D cameras, ultrasonic rangefinders, and inertial measurement units (IMUs), our systems generate real-time 3D grid maps. This enables reliable operation in areas with reflective surfaces, low light, or transient crowds (such as busy hotels, restaurants, or active logistics yards).

Global Solutions: Localized Application Scenarios

To deliver maximum utility, we customize robotic platforms to address localized, industry-specific workflows and strict international regulatory frameworks.

Smart Logistics & Industrial Operations

In modern industrial facilities, manual material transfer is highly inefficient and prone to human error. Our Autonomous Indoor Delivery AGVs automate the constant flow of components along assembly lines. For harsh, high-risk industrial environments (such as chemical processing plants or power substations), the Autonomous Quadruped Inspection Robot replaces human patrollers—detecting thermal anomalies, chemical leaks, or mechanical stress using advanced on-board diagnostic sensors.

Hospitality & Commercial Document Transfer

The hospitality and corporate sectors demand whisper-quiet operations and high social acceptability. The Indoor Food Cart Robot is engineered for multi-compartment food delivery and confidential document transfer in hotels, hospitals, and government offices. Featuring secure access codes, automatic door integration, and elegant design, these robots streamline operations in busy commercial spaces.

Urban Infrastructure & Smart Cleaning

Municipalities and large-scale facility managers require robust outdoor clean-and-safety fleets. The Waterproof Roadway Safety Robot manages roadway traffic routing under severe weather conditions. For cleaning solar panel arrays, our Dual-Brush PV Hybrid Wet-Clean Robot increases photovoltaic generation efficiency by removing dirt and dust without damaging delicate solar panels.

Scientific Research & Bionic Education

Our commitment to robotic progress extends to classrooms and research facilities globally. By manufacturing specialized hardware like the 20kHz Ultrasonic Sonochemistry platform and Hydrogen Teaching Aids, we supply academic laboratories with the foundational equipment needed to research renewable energy and advanced chemical synthesis.

Global Exporter Footprint: Compliance & Local Support

As a leading robotic systems exporter, we design and certify all products to comply with the legal, electrical, and radio safety regulations of target markets.

Global Certification Matrix

Each delivery robot leaving our factories carries necessary certifications. Our power management architectures are certified under international safety standards, and our radio systems comply with local wireless spectrum regulations. We collaborate with accredited testing labs to ensure compliance with the Machinery Directive, EMC guidelines, and functional safety standards.

On-Site and Remote Lifecycle Support

We work with regional integration partners globally to provide rapid hardware maintenance, on-site mapping configuration, and spare parts replacement. Through secure, encrypted OTA (Over-the-Air) telemetry channels, our engineers push software updates and perform diagnostic sweeps to keep client fleets running smoothly.

Custom Delivery Robots: Frequently Asked Questions

Expert answers regarding integration, customizing specifications, global shipping, and deployment.

Can Excitech customize the physical payload dimensions and software interfaces for proprietary ERP systems? +
Yes. As a direct manufacturer, we provide OEM/ODM services. We can customize the physical chassis, add specialized payload configurations (such as refrigerated compartments or robotic arms), and integrate ROSA 2.0 with your proprietary ERP, WMS, or building management systems via RESTful APIs and gRPC protocols.
What navigation methods do your robots use for complex indoor-outdoor transition zones? +
Our robots feature hybrid navigation architectures. For indoor areas, they utilize LiDAR-inertial SLAM paired with Visual SLAM. For outdoor environments, they seamlessly transition to RTK-GPS navigation, allowing them to travel reliably between indoor warehouses and outdoor loading bays.
How does Hangzhou Excitech support global distribution and local maintenance requirements? +
As a public company listed on the HKEX (9880.HK), we maintain a robust global supply chain. We offer comprehensive export documentation, secure packaging for delicate electronic components, and work with local distributors to provide prompt on-site support and replacement parts.
What safety systems are integrated to guarantee safe operation around humans? +
All our AMRs are built with multi-layered safety systems, including dual-channel safety LiDARs, optical time-of-flight (ToF) cameras, ultrasonic sensors, and mechanical collision bumpers. They meet ISO 3691-4 safety requirements, enabling automated slowdowns, active avoidance, and emergency stops when obstacles enter their paths.